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1. Getting Started
Welcome to Chart AI! Here's everything you need to know to get started with our AI-powered trading chart analysis tool.
What is Chart AI?
Chart AI is an advanced tool that uses artificial intelligence to analyze your trading charts.
Simply upload a screenshot of any trading chart, and our AI will identify patterns, support/resistance
levels, trend lines, and provide actionable insights to help inform your trading decisions.
Creating Your Account
- Visit our pricing page to choose a plan
- Click "Get Started" and enter your email address
- Complete the payment process through our secure checkout
- You'll receive a confirmation email with your login credentials
- Log in to your dashboard and start analyzing charts!
System Requirements
Chart AI works in any modern web browser. For the best experience, we recommend:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Safari (latest version)
- Microsoft Edge (latest version)
2. Uploading & Analyzing Charts
Learn how to upload your trading charts and get the most accurate analysis.
Supported Image Formats
Chart AI supports the following image formats:
- PNG - Recommended for best quality
- JPG/JPEG - Good for most charts
- WebP - Supported for modern browsers
Tips for Best Results
To get the most accurate analysis, follow these guidelines:
- Use clear, high-resolution images: Avoid blurry or pixelated screenshots
- Include the full chart: Make sure all relevant price action is visible
- Show candlesticks clearly: Ensure individual candles are distinguishable
- Include timeframe: If possible, show the timeframe indicator
- Avoid annotations: Let our AI identify patterns without existing drawings
How to Upload
- Go to your Dashboard
- Click the "Upload Chart" button or drag and drop your image
- Wait a few seconds while our AI analyzes your chart
- Review the detailed analysis results
3. Subscription & Billing
Everything you need to know about managing your Chart AI subscription.
Available Plans
We offer flexible subscription plans to suit your trading needs. Visit our
pricing page
to see current plans and features.
Payment Methods
We accept the following payment methods through our secure payment processor, Stripe:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
Managing Your Subscription
- View your plan: Log in to your dashboard and go to Account Settings
- Upgrade your plan: Contact us to upgrade to a higher tier
- Cancel subscription: You can cancel anytime from your account settings
- Update payment method: Manage your payment details through Stripe
Refund Policy
Refunds may be requested within 14 days of purchase if the service has not been substantially used.
After this period, refunds are granted at our discretion. Contact
support@chartai.blog
for assistance. See our Terms of Use
for complete details.
4. Frequently Asked Questions
Find quick answers to the most common questions about Chart AI.
Chart AI uses advanced machine learning models trained on thousands of chart patterns.
While our AI provides highly accurate pattern recognition and analysis, please remember that
all trading involves risk and our analysis should be used as one of many tools in your
trading decision-making process, not as financial advice.
Chart AI can analyze charts from any market including stocks, forex, cryptocurrencies,
commodities, indices, and more. Our AI is trained to recognize patterns across all types of
candlestick charts regardless of the underlying asset or timeframe.
Your privacy is important to us. Uploaded charts are processed in real-time for analysis
and are not permanently stored on our servers. We do not share your charts with any third
parties except our AI provider (OpenAI) for analysis purposes. See our
Privacy Policy for more details.
The number of analyses depends on your subscription plan. Check our
pricing page for details on each plan's limits. All plans include
generous usage allowances for active traders, and our unlimited plans offer unrestricted
access subject to fair usage policies.
Yes, you can cancel your subscription at any time from your account settings. Your access
will continue until the end of your current billing period. We don't offer prorated refunds
for partial months, but you're welcome to use the service until your subscription ends.
Chart AI works effectively with all timeframes, from 1-minute scalping charts to
weekly swing trading charts. For best results, we recommend using charts that show at least
50-100 candles so the AI can identify meaningful patterns and trends.
6. Additional Resources
Explore more resources to help you make the most of Chart AI: