Introduction
At Chart AI, we are committed to protecting the privacy of our users and customers.
This Privacy Policy explains how we collect, use, and disclose personal information when
you use our website and service.
1. Information Collection
We collect information from you when you use our website or service, including:
Device Information
When you visit our website, we collect information about your device, such as your IP address,
browser type, and operating system. We also collect information about your browsing activity
on our website, such as the pages you visit, the links you click, and the search terms you use.
Log Data
We also collect log data when you access our website or service, which includes information
about your device, browser, and internet service provider, as well as the date and time of
your request.
Cookies
We use cookies to improve your experience on our website and to remember your preferences.
Cookies are small text files that are stored on your device when you visit a website.
Uploaded Charts
When you use our chart analysis service, you upload trading chart images. These images are
processed by our AI analysis service and are not permanently stored on our servers.
Third-Party Services
We use third-party services including OpenAI for AI-powered chart analysis,
and Stripe for payment processing. These services may collect and process
your personal information according to their own privacy policies.
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide and improve our website and service
- To process your orders and payments
- To communicate with you about your account, orders, and other transactions
- To perform AI-powered analysis of your uploaded trading charts
- To screen for potential risk or fraud
- To provide you with information relating to our products or services
- To comply with applicable laws and regulations, to respond to a subpoena, search warrant
or other lawful request for information we receive, or to otherwise protect our rights
3. Disclosure of Personal Information
We do not sell or share your personal information with third parties for their own marketing
or commercial use. However, we may share your personal information with third parties for the
following purposes:
Service Providers
We may share your personal information with third-party service providers who assist us with
various aspects of our business operations, such as website hosting, AI analysis (OpenAI),
payment processing (Stripe), and customer service.
Compliance with Laws and Law Enforcement
We may disclose your personal information to government authorities or law enforcement officials
in order to comply with applicable laws, regulations, or legal process.
Protection of Rights and Safety
We may disclose your personal information to protect the rights, property, or safety of
Chart AI, our users, or the public.
4. Your Rights
If you are a resident of the European Economic Area or other jurisdictions with applicable
data protection laws, you have certain rights in relation to your personal information,
including the right to request access to, correct, update, or delete your personal information.
If you would like to exercise any of these rights, please contact us at
support@chartai.blog
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and
fulfill the purposes outlined in this Privacy Policy. Uploaded chart images are processed for
analysis purposes and are not permanently stored on our servers.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to
comply with legal or regulatory requirements. We will notify you of any material changes by
posting the updated policy on our website.
7. Information for International Users
Chart AI is operated from the United States by Valtris LLC, a Wyoming limited liability company.
If you access our service from outside the United States, please be aware that your information
may be transferred to, stored, and processed in the United States where our servers are located.
By using our service, you consent to this transfer. We will take all steps reasonably necessary
to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices,
please contact us at:
We will make every effort to respond to your inquiry and address any concerns you may have.
Last Updated: May 23, 2026