Welcome to Chart AI! Here's everything you need to know to get started with our AI-powered trading chart analysis tool.
What is Chart AI?
Chart AI is an advanced tool that uses artificial intelligence to analyze your trading charts.
Simply upload a screenshot of any trading chart, and our AI will identify patterns, support/resistance
levels, trend lines, and provide actionable insights to help inform your trading decisions.
Click the "Upload Chart" button or drag and drop your image
Wait a few seconds while our AI analyzes your chart
Review the detailed analysis results
3. Subscription & Billing
Everything you need to know about managing your Chart AI subscription.
Available Plans
We offer flexible subscription plans to suit your trading needs. Visit our
pricing page
to see current plans and features.
Payment Methods
We accept the following payment methods through our secure payment processor, Paddle:
Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Apple Pay
Google Pay
Managing Your Subscription
View your plan: Log in to your dashboard and go to Account Settings
Upgrade your plan: Contact us to upgrade to a higher tier
Cancel subscription: You can cancel anytime from your account settings
Update payment method: Manage your payment details through Paddle
Refund Policy
In accordance with EU consumer protection laws, you have the right to withdraw within 14 days
of purchase for a full refund. After this period, refunds may be granted at our discretion.
See our Terms of Use
for complete details.
4. Frequently Asked Questions
Find quick answers to the most common questions about Chart AI.
Chart AI uses advanced machine learning models trained on thousands of chart patterns.
While our AI provides highly accurate pattern recognition and analysis, please remember that
all trading involves risk and our analysis should be used as one of many tools in your
trading decision-making process, not as financial advice.
Chart AI can analyze charts from any market including stocks, forex, cryptocurrencies,
commodities, indices, and more. Our AI is trained to recognize patterns across all types of
candlestick charts regardless of the underlying asset or timeframe.
Your privacy is important to us. Uploaded charts are processed in real-time for analysis
and are not permanently stored on our servers. We do not share your charts with any third
parties except our AI provider (OpenAI) for analysis purposes. See our
Privacy Policy for more details.
The number of analyses depends on your subscription plan. Check our
pricing page for details on each plan's limits. All plans include
generous usage allowances for active traders, and our unlimited plans offer unrestricted
access subject to fair usage policies.
Yes, you can cancel your subscription at any time from your account settings. Your access
will continue until the end of your current billing period. We don't offer prorated refunds
for partial months, but you're welcome to use the service until your subscription ends.
Chart AI works effectively with all timeframes, from 1-minute scalping charts to
weekly swing trading charts. For best results, we recommend using charts that show at least
50-100 candles so the AI can identify meaningful patterns and trends.
5. Contact Support
Can't find what you're looking for? Our support team is here to help. We typically respond
within 24 hours on business days.